Informed can only reprice eBay fixed price listings that are attached to eBay's product catalog. The problem with listings that are not listed using the catalog is that they are essentially their own "advertisements" and rely heavily on keywords to be found. This causes you to compete with listings that have no relation to the product you are selling, and will in turn result in inaccurate pricing.
Listings that display "Non-Catalog" in the competition column will not be repriced. You can however, set manual price on your non-catalog listings.
It is possible to add your listings to that catalog even after they've been created. Detailed instructions on doing so can be found in eBay's help center, click here to view. If you are able to assign your listings to that catalog, they will not automatically updated in Informed to reflect this change. You will need to delete them from your account so they can be re-downloaded to reflect your updates.
How to see if listings are in eBay's Product Catalog
- Log into your eBay account and click "Sell an item"
- You will be brought to your "Selling Overview" page. On the left-hand side, select "Advanced Tool"
- Type the UPC, ISBN, or product name. If the listing appears, it is in eBay's Product Catalog; otherwise, the item is considered Non-Catalog
IMPORTANT: Deleting your listings in Informed will cause you to lose certain data, like min/max prices. We suggest downloading an "All Available Fields" template before hand. This file will make it easy to re-apply your lost information by performing a quick upload. Learn More.
eBay Listings that we cannot support
Multi-variation: Due to limitations in eBay's API, Informed is unable to support multi-variation listings. If you have multi-variation listings on eBay, they will not be downloaded into Informed.
Ebay variations are structured differently than other marketplaces. On Amazon, different variants have separate ASINs and can be matched to offers of the same variant from another seller. For example, if you're selling socks that come in blue and red, everybody selling the red socks on Amazon will have the same ASIN and everybody selling the blue socks will have the same ASIN. This allows Informed to easily compare offers and reprice accordingly. On Ebay, a listing has a unique identifier and all variants have their own unique identifiers. So everybody selling the red socks have their own identifier and we cannot match your red socks to another seller's red socks.