Adding your eBay account requires you to request a user token which is eBay’s way of allowing third-party tools to access your account. Clicking the "Request Token" link will take you to eBay's login page where you can sign in to your eBay account and confirm the token. You will then be redirected back to Informed. Make sure you close the new window then save your marketplace.

  1. Go to the "Marketplaces" section of your account
  2. Click on "+ Add Marketplace" on the top right  
  3. Select "Add eBay"
  4. Request Token (See screenshot below)

You can remove your marketplace anytime by rejecting the token. Your eBay tokens expire after your marketplace has been added, you will be able to remove it by clicking Reject Token. Your eBay token will expire after 18 months; once that happens you'll need to request another token.

IMPORTANT: Informed determines listings by EPID.  Only live listings will be downloaded into Informed and only items attached to eBay's product catalog can be repriced. Non-Catalog and multi-variation listings are not supported.

You can learn more about which listings can be repriced by our system here

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